What are the QualityPro Standards?

• We conduct criminal background checks on every employee as well as maintain a drug-free work-place policy, assuring you peace of mind.
• We exceed QualityPro and state mandated minimum liability insurance policy requirements of $50,000 with $2,000,000 worth of coverage.
• We conduct motor vehicle records checks on every employee, assuring safe driving practices in your neighborhood.
• We exceed QualityPro company service vehicle standards, assuring a safe, clean, and easily identifiable vehicle in your neighborhood.
• All of our technicians and sales employees undergo more than 60 hours of annual continuing education assuring you the safest most advanced IPM prescriptive treatment methods available.
• We exceed QualityPro standard uniform policy with photo IDs worn by all of our employees, assuring you of our identity.
• We provide a Termite Wood Damage Warranty with our TermaPest Service Agreement that exceeds QualityPro requirements, assuring protection for your largest investment, your home.
• We exceed QualityPro standards of advertising, which assures you superior business practices.
• We exceed QualityPro customer communications policy with our Corporate Customer Care Center, assuring you a courteous and prompt response, every time!
• We agree to audits ensuring adherence to QualityPro certification requirements.

Springer Pest Solutions is environmentally responsible, and committed to providing consumers with the highest possible service. Built around the four key principles of Business Operations, Consumer Relations, Environmental Stewardship, and Technician Training, the QualityPro certification is designed to be feasible and affordable for every company in the pest management industry.

Operators of all sizes from around the country have been involved in the program since its inception, assuring you of the highest quality program.  More on Quality Pro can be found at www.npmaqualitypro.com.